|That open space in the middle of the bonnet is where the plastic piece fell off.|
Not only is that a pain in the butt, but nobody has time to be browsing the web with one hand because you have to hold this hose to your head. Because it was a Vidal Sassoon product, I emailed them and asked if they still made replacement caps or if there was a similar product that they had that I could purchase. The dry customer service representative, whoever it was, just said "No, we don't make that product anymore". I could have sworn I asked two questions and only received an answer for one. I'm very big on customer service, so I doubt I'll be buying anything else Vidal Sassoon related.
Long story short, I told my mom and she bought me a new soft bonnet hair dryer earlier this week! Can we say how clutch she is?! I was going to go to Sally's and buy something, but I haven't had the time to make it out there yet (and I didn't want to have to pay for shipping).
This Conair dryer is smaller, a lot more light weight and fits comfortably over my head (the Vidal Sassoon bonnet had a string around the bottom of it where you could tighten it if you needed to..but it definitely didn't stay tight). I love this dryer so far.