Wednesday, April 30

Out With the Old, In With the New

A few weeks ago, I was getting ready to get under my soft bonnet dryer for a deep condition session...and it broke. No, not the whole dryer, just the most important part. There's a plastic part on the cap where the hose attaches to it..and that plastic part came off. Because that plastic part came off, I've been having to literally hold the the hose so that the air filters into the cap.

Ionic Soft Bonnet
That open space in the middle of the bonnet is where the plastic piece fell off. 
Ionic Soft Bonnet Dryer

Not only is that a pain in the butt, but nobody has time to be browsing the web with one hand because you have to hold this hose to your head. Because it was a Vidal Sassoon product, I emailed them and asked if they still made replacement caps or if there was a similar product that they had that I could purchase. The dry customer service representative, whoever it was, just said "No, we don't make that product anymore". I could have sworn I asked two questions and only received an answer for one. I'm very big on customer service, so I doubt I'll be buying anything else Vidal Sassoon related.

Long story short, I told my mom and she bought me a new soft bonnet hair dryer earlier this week! Can we say how clutch she is?! I was going to go to Sally's and buy something, but I haven't had the time to make it out there yet (and I didn't want to have to pay for shipping).
Soft Bonnet Hair Dryer

This Conair dryer is smaller, a lot more light weight and fits comfortably over my head (the Vidal Sassoon bonnet had a string around the bottom of it where you could tighten it if you needed to..but it definitely didn't stay tight). I love this dryer so far.

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